Human resource management in the hospitality industry : a guide to best practice / Michael J. Boella and Steven Goss-Turner

By: Boella, Michael J [author]Contributor(s): Turner, Steven Goss- [author]Material type: TextTextPublisher: London : Routledge, Taylor & Francis Group, 2013Edition: Ninth editionDescription: xv, 331 pages : illustrations ; 25 cmISBN: 9780415632546Subject(s): Hospitality industry -- Personnel managementLOC classification: TX911.3 | P4 B63 2013
Contents:
Background to the industry's workforce -- Human resource management (hrm) -- Job design -- Recruitment -- Selection -- Appointment and induction -- Performance management -- Training -- Management development -- Reward systems -- Job evaluation -- Incentives -- Employee benefits -- Labor turnover and workforce stability -- Employee relations -- Employment law -- Human resource planning and information systems -- Productivity and labor costs -- Organizing human resources -- Managing people -- International -- Hrm and multi-site hospitality operations -- Employer branding -- Business ethics.
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Item type Current location Collection Call number Copy number Status Date due Barcode
Books Books Philippine Christian University Manila
Faculty
College TX911.3 P4 B63 2013 (Browse shelf) 1 Available 50721

Includes index.

Background to the industry's workforce --
Human resource management (hrm) --
Job design --
Recruitment --
Selection --
Appointment and induction --
Performance management --
Training --
Management development --
Reward systems --
Job evaluation --
Incentives --
Employee benefits --
Labor turnover and workforce stability --
Employee relations --
Employment law --
Human resource planning and information systems --
Productivity and labor costs --
Organizing human resources --
Managing people --
International --
Hrm and multi-site hospitality operations --
Employer branding --
Business ethics.

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