Human resource management in the hospitality industry : a guide to best practice / Michael J. Boella and Steven Goss-Turner
Material type: TextPublisher: London : Routledge, Taylor & Francis Group, 2013Edition: Ninth editionDescription: xv, 331 pages : illustrations ; 25 cmISBN: 9780415632546Subject(s): Hospitality industry -- Personnel managementLOC classification: TX911.3 | P4 B63 2013Item type | Current location | Collection | Call number | Copy number | Status | Date due | Barcode |
---|---|---|---|---|---|---|---|
Books | Philippine Christian University Manila Faculty | College | TX911.3 P4 B63 2013 (Browse shelf) | 1 | Available | 50721 |
Includes index.
Background to the industry's workforce --
Human resource management (hrm) --
Job design --
Recruitment --
Selection --
Appointment and induction --
Performance management --
Training --
Management development --
Reward systems --
Job evaluation --
Incentives --
Employee benefits --
Labor turnover and workforce stability --
Employee relations --
Employment law --
Human resource planning and information systems --
Productivity and labor costs --
Organizing human resources --
Managing people --
International --
Hrm and multi-site hospitality operations --
Employer branding --
Business ethics.
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